Cookies Policy
Information about the types of cookies used on our website and how to configure them.
This English version is provided for information purposes only. In the event of any discrepancy, the Spanish version shall prevail.
1. What is a Cookie?
A cookie is a small text file that is downloaded and stored in the browser of your computer, smartphone or tablet when you visit certain websites. Among other things, cookies allow a website to store and retrieve information about the browsing habits of a user or their device and, depending on the information they contain and how the device is used, they can be used to recognise the user.
2. Types of Cookies Used on this Website
In accordance with the European directive and the guidelines of the Spanish Data Protection Agency (AEPD), the cookies we use on planixia.io are classified into the following categories:
A. Technical Cookies (Strictly Necessary)
These are cookies that allow the user to browse the website and use the different options or services it offers, such as controlling traffic and data communication, identifying the session, accessing restricted areas, managing the SaaS subscription payment or ensuring the security of the site. These cookies do not require the user's consent and cannot be disabled.
Common examples in our SaaS: User login cookies or payment gateway management cookies.
B. Preference or Personalisation Cookies (Optional)
These allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as the language or the number of results displayed when the user performs a search.
C. Analytics or Measurement Cookies (Optional)
These are cookies that, whether processed by us or by third parties, allow us to quantify the number of users and thus measure and statistically analyse how users use the service offered. To do so, browsing on our website is analysed in order to improve the products or services we offer.
D. Behavioural Advertising Cookies (Optional)
These are cookies that store information about user behaviour obtained through continuous observation of their browsing habits, which makes it possible to build a specific profile to display advertising based on it.
3. Details of the Cookies Used on this Site
Below are the specific cookies installed on the user's device when browsing our website:
| Provider / Domain | Cookie Name | Purpose | Duration | Type |
|---|---|---|---|---|
| app.planixia.io | planixia_session | Keeps the authenticated user's session in the application. | 1 hour 59 minutes | Technical |
| planixia.io | planixia-web-session | Keeps the visitor's session on the website. | 1 hour 59 minutes | Technical |
| planixia.io | XSRF-TOKEN | Protection against cross-site request forgery (CSRF) attacks. | Session | Technical |
| CookieScript / planixia.io | CookieScriptConsent | Used by the Cookie-Script.com service to remember visitors' cookie consent preferences. It is required for the Cookie-Script.com cookie banner to work properly. | 4 weeks 2 days | Technical |
| Cloudflare | cf_clearance | Used by the Cloudflare service to identify trusted web traffic and lift any security restrictions based on the visitor's IP address. It is essential to support a website's security features and provide protection against malicious visitors. | 1 year | Technical |
| Cloudflare | __cf_bm | Used to distinguish between humans and bots. This benefits the website by allowing valid reports on its usage. | 30 minutes | Technical |
| Google LLC / .planixia.io | _ga_ZD7TF1EW9G | Used by Google Analytics to persist the session state. | 1 year / 1 month | Analytics (Third-party) |
| Google LLC / .planixia.io | _ga | This cookie name is associated with Google Universal Analytics, a significant update to Google's most widely used analytics service. It is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request on a site and is used to calculate visitor, session and campaign data for the site's analytics reports. | 1 year / 1 month | Analytics (Third-party) |
| Stripe | __stripe_mid / __stripe_sid | Fraud prevention for credit card payments within the SaaS. | 1 year / 30 minutes | Technical (Third-party) |
| Clarity / .planixia.io | _clck | Used to track user interactions and engagement on the website in order to improve the user experience and the website's functionality. | 1 year | First-party |
| Clarity / .planixia.io | _clsk | Associated with Microsoft Clarity analytics software. It is used to store information about the user's session and combine multiple page views into a single user session for analytics purposes. | 1 day | First-party |
| .planixia.io | _gcl_au | Set by DoubleClick, this cookie stores information about how the end user uses the website and any advertising the end user may have seen before visiting the website. | 2 months 4 weeks | First-party |
4. How to Configure, Change or Withdraw Consent
Users can change their preferences or withdraw their consent at any time by clicking the Cookie Settings link permanently available in the footer of our Website.
In addition, most web browsers allow you to manage installed cookies. Users can allow, block or delete the cookies installed on their device by configuring the options of the browser installed on their computer:
- Google Chrome: Cookie settings in Chrome
- Mozilla Firefox: Cookie settings in Firefox
- Apple Safari: Cookie settings in Safari
- Microsoft Edge: Cookie settings in Edge